Terms and Conditions

Welcome to the Belgian Education Council!


This agreement applies between you as the User of this Website and EduCouncil Sprl as the owner of this Website. The following document states the terms and conditions of an agreement between you and Us which covers your use of Our Website and the .Your agreement to comply with and be bound by Clauses 1, 2, 4 – 11 and 15 – 25 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3 and 12 – 14 apply only to the sale of Services. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

By using this Website and the Content and Online Courses on the Website, you confirm that you have read, agree and are in compliance with these Terms and the Policies. You accept that these Terms and Conditions may be updated from time to time.

No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.

If you have any questions about these Terms or wish to contact us for any reason please use contact detail, which can be found on Our Website.

1. Definitions and Interpretation

In this Terms and Conditions the following terms shall have the following meanings:


Account: means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Website;

Content: means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;

Facilities: means collectively any online facilities, tools, services or information that Belgian Education Council makes available through the Website either now or in the future;

Service(s): means the services available to you through this Website, specifically use of the Belgian Education Council proprietary e-learning platform;

Online Course/ Course: means a product consisting of the Content that is organised in a particular way and provided for educational purposes on our Website. 

Payment Information: means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;

Premises: Means Our place(s) of business located at Rue de la Fauvette 100, Brussels, Belgium, 1180;

System: means any online communications infrastructure that Belgian Education Council makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities, messengers and email links;

User/Users: means any third party that accesses the Website and is not employed by EduCouncil Sprl and acting in the course of their employment;

Website: means the website that you are currently using (www.bedcouncil.com) and unless expressly excluded by their own terms and conditions; and

We/Us/Our: means EduCouncil Sprl, a company incorporated in Belgium with Company registration Number BE 0563.75.38.05, located at Rue de la Fauvette 100, Brussels, Belgium 1180.

2. Age Restrictions

Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult. By using this Website you confirm that you are either 18 years old / over 18 years old or that you are using Our Website under the supervision of an Adult.

3. Business Customers

These Terms and Conditions also apply to customers procuring Services in the course of business. If you intend to use our Content and Services for business purposes, contact us directly using the information provided below.

4. General Conditions of Use

By continuing to use Our Website you confirm that you agree to the following Conditions:
4.1. You use Our Website and/or Content only for lawful purposes and your use of the Website and Content does not intent to damage Us or any Third Parties either reputationally or financially;
4.2. You do not distribute any Content from Our Website in any medium without Our prior written consent unless your limited right to do so is clearly stated on our Website;
4.3. You access our Website and/or Content through the software provided by us or other generally available third-party web browsers such as Chrome, Firefox or Safari and you avoid accessing our Website and/or Content through any other types of technology;
4.4. You do not intentionally interfere with any security related features of Our Website which prevent or restrict copying Content or enforce any limitations on you in order to provide lawful use of our Website or Content;
4.5. You do not knowingly transmit any data or content that contains malware or any other harmful computer code intended to affect the operation of any computer software or hardware;
4.6. You do not use our Website or Content for any commercial use without Our prior consent in written form.
4.7. You do not ask for or collect any personal data of any User of Our Website or Content;
4.8. You do not transmit or distribute chain letters, surveys or studies, calls to action, junk mail, pyramid schemes, incentives (monetary or click-based), spimming or spamming, or bulk communications for either commercial or non-commercial purposes;
4.9. You do not transmit, download, use any material which does not comply with these Terms and Conditions as well as the Cookie Policy and Privacy Policy of Our Website.
4.10. You accept that our Website and Content may change its form from time to time without prior notice to you.
4.11. You realize that despite our best efforts and the high standards we ensure on our Website, you may be exposed to content provided by the other Users that is factually inaccurate, offensive, or otherwise objectionable to you. We do not accept any liability (legally or otherwise) for any claims you may have against us in relation to this type of content.
4.12.You accept Our right to grant the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly available searchable indices of the materials.
4.13. You accept that We may stop (permanently or temporarily) providing the Website and/or Content or any part of it to you or to all Users for whatever reason, at our sole discretion, without prior notice to you.
4.14. You take full responsibility for your actions or the absence of actions that cause any breach of your obligations under these Terms and Conditions and for the consequences of that breach.

5. Intellectual Property

5.1 Subject to the exceptions in Clause 6 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of EduCouncil Sprl, Our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable Belgian and International intellectual property and other corresponding laws.

5.2 Subject to Clause 7 you may not reproduce, copy, distribute, store or in any other fashion re-use material from Our Website unless otherwise indicated on the Website or unless given Our express written permission to do so.

5.3. We keep the right to terminate User Account and restrict the access to Our

6. Third Party Intellectual Property

6.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.

6.2 Subject to Clause 7 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on our Website or unless given express written permission to do so by the relevant manufacturer or supplier.

6.3. If we discover that any content included in Our Website infringes, or is likely to infringe the intellectual property rights of any third party this content will be removed from Our Website as soon as possible after we are made aware of such infringement or potential infringement.

6.4. If you are the owner of intellectual property rights, or are authorised to act on behalf of an owner, or authorised to act under any exclusive right, you should report any alleged infringements of your intellectual property rights taking place on or through Our Website by sending an email with the alleged infringement details to our official email address that can be found below.

7. Fair Use of Intellectual Property

Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

8. Links from and to Other Website

8.1. This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of EduCouncil Sprl or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

8.2. Those wishing to place a link to this Website on other sites may do so only to the homepage of the site www.bedcouncil.com without Our prior permission. Deep linking (i.e. links to specific pages within the site) requires Our express written permission. To find out more please contact Us by email at [email protected] or contact Us using Contact Details on Our Website.

9. Use of Communications Facilities

9.1 When using any System on Our Website you as a User should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or terminated and in some cases could cause legal claims against you:

9.1.1 You must not use obscene or vulgar language;

9.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;

9.1.3 You must not submit Content that is intended to promote or incite violence;

9.1.4 It is advised that submissions are made using the English language as We may be unable to respond to enquiries submitted in any other languages;

9.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;

9.1.6 You must not impersonate other people, particularly employees and representatives of Belgian Education Council or Our affiliates;

9.2 You acknowledge that EduCouncil Sprl reserves the right to monitor any and all communications made to Us or using Our System;

9.3 You acknowledge that EduCouncil Sprl may retain copies of any and all communications made to Us or while using Our System.

9.4 You acknowledge that any information you send to Us through Our System may be modified by Us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon Our use of such information must be communicated to Us in advance and We reserve the right to reject such terms and associated information.

9.10. When you participate in webinars and other online events as a part of your learning with our Website, you agree to being recorded by video conferencing tools and other technology used by Us. You agree to share the Content based on these video recordings on Our Website and third party services. These video recordings may contain your name, image, voice and other Data, that you choose to share during the online event. You agree not to have any claims against Us in relation to the use of this type of Content. You keep the right to withdraw you consent to share this Data by sending us an email communication directly to the contact details below. 

10. Accounts

10.1 In order to procure Services on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as We may not require Payment Information until you wish to make a purchase. By continuing to use this Website you confirm and warrant that:

10.1.1 all information you submit is accurate and truthful;

10.1.2 you have permission to submit Payment Information where permission may be required; and

10.1.3 you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your confirmation and warranty for the rules subject to the entire Clause 10.

10.2 It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.

10.3 If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorised orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced. In the event that an unauthorised provision commences prior to your notifying Us of the unauthorised nature of the order or payment then you shall be charged for the period from the commencement of the provision of services until the date you notified us and may be charged for a billing cycle of one month.

10.4 When choosing your username you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.10.5 In creating your Account, you may be prompted to enter additional information, including date of birth, location and any other information that will help other Learners get to know you and help us to tailor the services to suit you. Please find more information about your data protection in Our Privacy Policy.

10.6 You confirm that you are, and will continue to be, registered on our Website only once and will not set up multiple Accounts.

10.7 You accept that if you fail to comply with the rules set in Clauses 10.1-10.6 your Account may be suspended or terminated.

11. Termination and Cancellation of Accounts

11.1 Either Belgian Education Council or you may terminate your Account. If We terminate your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons.

11.2 If We terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.

12. Services, Pricing and Availability

12.1 Whilst every effort has been made to ensure that all general descriptions of Services available from Belgian Education Council correspond to the actual Services that will be provided to you, We are not responsible for any variations from these descriptions as the exact nature of the Services may vary depending on your individual requirements and circumstances. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to variations of the correct Services, not different Services altogether. Please refer to sub-Clause 13.8 for incorrect Services.

12.2 Where appropriate, you may be required to select the required Plan of Services.

12.3 We neither represent nor warrant that such Services will be available at all times and cannot necessarily confirm availability until confirming your Order. Availability indications are not provided on the Website.

12.4 All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.

12.5 In the event that prices are changed during the period between an order being placed for Services and Us processing that order and taking payment, then the price that was valid at the time of the order shall be used.

13. Orders and Provision of Services

13.1 No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending to you an order confirmation email. Only once We have sent you an order confirmation email will there be a binding contract between Belgian Education Council and you.

13.2 Order confirmations under sub-Clause 13.1 will be sent to you before the Services begin and shall contain the following information:

13.2.1 Confirmation of the Services ordered including full details of the main characteristics of those Services;

13.2.2 Fully itemised pricing for the Services ordered including, where appropriate, taxes, delivery and other additional charges;

13.2.3 Relevant times and dates for the provision of the Services;

13.2.4 User credentials and relevant information for accessing those services.

13.3 If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within 14 calendar days after you notify us about the circumstances of such a payment by an email communication sent at the contact details below.

13.4 Payment for the Services shall be taken via your chosen payment method, immediately for any setup fee that corresponds to the service plan you purchased and at the same day of each subsequent month (“billing cycle”) for charges accrued during the previous month (“billing cycle”) AND/OR as indicated in the order confirmation you received.

13.5 We aim to fulfill your Order within 2-3 working days or if not, within a reasonable period following your Order, unless there are exceptional circumstances. If we cannot fulfill your Order within a reasonable period, we will inform you at the time you place the Order by a note on the relevant web page or by contacting you directly after you place your Order. Time is not of the essence of the Contract, which means we will aim to fulfill your Order within any agreed timescales but this is not an essential term of the Contract and we will not be liable to you if we do not do so. If the Services are to begin within 14 calendar days of Our acceptance of your order, at your express request, you will be required to expressly acknowledge that your statutory cancellation rights, detailed below in Clause 14, will be affected.

13.6 Belgian Education Council shall use all Our reasonable endeavours to provide the Services with reasonable skill and care, commensurate with best trade practice.

13.7 In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact Us immediately to inform Us of the mistake. We will ensure that any necessary corrections are made within five (5) working days.

13.8 Additional terms and conditions may apply to the provision of certain Services. You will be asked to read and confirm your acceptance of any such terms and conditions when completing your Order.

13.9 Belgian Education Council provides technical support via our online support forum and/or phone. Belgian Education Council makes every effort possible to respond in a timely manner but we do not guarantee a particular response time.

14. Cancellation of Orders and Services

We want you to be completely satisfied with the Products or Services you order from Belgian Education Council. If you need to communicate with Us about your Order, then please contact customer care by email at [email protected]. You may cancel an Order that we have accepted or cancel the Contract. If any Specific Terms accompanying the Service contain terms about cancelling the Service, the cancellation policy in the Specific Terms will apply.

14.1 If you are a consumer based within the European Union, you have a statutory right to a “cooling off” period. This period begins once your order is confirmed and the contract between Belgian Education Council and you is formed and ends at the end of 14 calendar days after that date. If you change your mind about the Services within this period and wish to cancel your order, please inform Us immediately using the following email: [email protected]. Your right to cancel during the cooling off period is subject to the provisions of sub-Clause 14.2.

14.2 As specified in sub-Clause 13.6, if the Services are to begin within the cooling off period you are required to make an express request to that effect. By requesting that the Services begin within the 14 calendar day cooling off period you acknowledge and agree to the following:

14.2.1 If the Services are fully performed within the 14 calendar day cooling off period, you will lose your right to cancel after the Services are complete.

14.2.2 If you cancel the Services after provision has begun but is not yet complete you will still be required to pay for the Services supplied up until the point at which you inform Us that you wish to cancel. The amount due shall be calculated in proportion to the full price of the Services and the actual Services already provided. Any sums that have already been paid for the Services shall be refunded subject to deductions calculated in accordance with the foregoing. Refunds, where applicable, will be issued within 5 working days and in any event no later than 14 calendar days after you inform Us that you wish to cancel.

14.3 Cancellation of Services after the 14 calendar day cooling off period has elapsed shall be subject to the specific terms governing those Services and may be subject to a minimum contract duration.

15. Privacy

Use of the Website is also governed by Our Privacy Policy which is incorporated into these Terms and Conditions by this reference. To view the Privacy Policy, please click on the link above.


16. How We Use Your Personal Information (Data Protection)

16.1 All personal information that We may collect will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.

16.2 We may use your personal information in accordance with Clause 3 of our Privacy Policy.

16.3 In certain circumstances (if, for example, you wish to purchase Services on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly.

16.4 We will not pass on your personal information to any other third parties without first obtaining your express permission

17. Disclaimers

17.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service or Services.

17.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.

17.3 No part of this Website is intended to constitute a contractual offer capable of acceptance.

17.4 Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.

18. Changes to the Facilities and these Terms and Conditions

We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

19. Availability of the Website

19.1 The Website is provided “as is” and on an “as available” basis. Belgian Education Council uses industry best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We give no warranty that the Website or Facilities will be free of defects and / or faults and we do not provide any kind of refund for outages. We provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

19.2 We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship

20. Limitation of Liability

20.1 To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.

20.2 Nothing in these Terms and Conditions excludes or restricts .

20.3 Nothing in these Terms and Conditions excludes or restricts Belgian Education Council's liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website

20.4 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.

21. No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.


22. Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

23. Third Party Rights

Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and Belgian Education Council.


24. Communications

24.1 All notices / communications shall be given to Us either by post to Our Premises (see address above) or by email to [email protected]. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.

24.2 We may from time to time, if you opt to receive it, send you information about Our products and/or services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in any email which you receive from Us.

25. Law and Jurisdiction

These Terms and Conditions and the relationship between you and Belgian Education Council shall be governed by and construed in accordance with the Law of England and Wales and Belgian Education Council and you agree to submit to the exclusive jurisdiction of Belgium.