Privacy policy

Welcome to the Belgian Education Council

We respect your privacy and guarantee the protection of your personal data by collecting, processing, and using them in conformity with the content of these data protection provisions based on the EU General Data Protection Regulation (GDPR).

This Policy applies between you  as a User of this Website and We, Belgian Education Council as the owner and provider of this Website. This Policy applies to our use of any and all Data collected by us in relation to your use of the Website and any Services or Systems therein.
This Policy tells you (the User) what to expect when we collect personally identifiable information about you, and what your rights are concerning the collection of your information. 

In the following, we explain what information We at Belgian Education Council collect during your visit to our Website and how we use it.

Please review this Privacy Policy carefully. It should be read alongside our Terms and Conditions and the Cookie Policy. Unless otherwise defined, terms used in this Privacy Policy have the same meaning as in the Cookie Policy and the Terms and Conditions. If you have any questions, comments, or complaints about this Privacy Policy, please, contact us at the details set out below.

1. Definitions and Interpretation

In this Privacy Policy the following terms shall have the following meanings:
Account: means collectively the personal information, payment Information and credentials used by Users to access Material and / or any communications System on the Website;
Content: means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
Cookie: a small text file placed on your computer that enable us to store specific information about you, the User, on your computer while you are visiting our Website;
Data: means collectively all information that you submit to our Website. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;
Belgian Education Council: means EduCouncil Sprl, Rue de la Fauvette 100, Brussels, Belgium, 1180;
Online Course/Course: means a product consisting of the Content that is organised in a particular way and provided for educational purposes on our Website.
Service(s): means collectively any online facilities, tools, services or information that Belgian Education Council makes available through the Website either now or in the future;
System: means any online communications infrastructure that Belgian Education Council makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
User/Users: means any third party that accesses the Website and is not employed by Belgian Education Council and acting in the course of their employment;
We/Us/Our: means “Our Website/Council/Platform/Company”, the brand owned and operated by EduCouncil Sprl that you are currently using ( unless expressly excluded by their own terms and conditions.

2. Data Collected

2.1 name;

2.2 date of birth;

2.3 job title & profession;

2.4 contact information such as email addresses and telephone numbers;

2.5 demographic information such as post code, preferences and interests;

2.6 financial information such as credit / debit card numbers;

2.7 data relating to your use of our Website and enrolment on Online Courses;

2.8 information provided by you when you correspond with us (including via surveys);

2.9 other information you choose to provide about your interests, educational background, occupation and work experience, learning goals, and other general learning preferences;

2.10 IP address (automatically collected);

2.11 web browser type and version (automatically collected);

2.12 operating system (automatically collected);

2.13 a list of URLS starting with a referring Website, your activity on this Website, and the website you exit to (automatically collected);

2.14 shared data from the identification website of your choice (automatically collected);

2.15 Cookie information (Please see our Cookie Policy for details).

When you are participating on an Online Course, we and third parties may collect and store the following additional information:

  • comments that you voluntarily post in online discussions with our educators and other Users;

  • any communications via email or website forms with Our Company when you seek user support or send queries related to any Course on our Website;

  • any Content submitted by you during the Course run, such as written assignments, quizzes, and examinations;

  • any Data and documentation you voluntarily submit in order to verify your identity where required to obtain a certificate or academic accreditation (may be collected by our third-party identity verification vendors who may store your Data for the sole purpose of identification verification);

  • responses you voluntarily provide to our Company, our educators, or third parties in questionnaires, surveys, or user research that you participate in related to the Course.

3. Our Use of Data

3.1 Any personal Data you submit will be retained by Belgian Education Council for as long as you use the Services and Systems provided on our Website. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to one year.

3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.

3.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security, see Clause 9 below.

3.4 In order to provide you with the best possible service and experience when using our Website, Data may be used by us for the following reasons: 3.4.1. internal record keeping and managing your Learner account;
3.4.2. enabling other Users on our Website to view the information you have chosen to add to your profile, depending on the profile settings you have selected; 3.4.3. performing assessment of your learning progress; 3.4.4. providing you with instructional and technical support; 3.4.5. sending you email notifications and updates about Courses you are enrolled on; 3.4.6. providing the university or other educational institution that is your current employer with your progress track in order to formally recognise your professional certification in case if this organisation funds your learning with Belgian Education Council; 3.4.7. processing payment for product and services that you purchase on our Website; 3.4.8. distributing promotional materials that may be of interest to you by email or by messenger service; 3.4.9. contacting you for market research purposes which may be done using email, telephone or messenger. Such information may be used to customise or update the Website; 3.4.10. video recording during the events including webinars and conferences if you choose to be a participant;  3.4.11. using your Data in an aggregated format to identify trends on our Website and trends in our customer database. We may use the Data in an aggregated and anonymous format and may share this information with third parties; 3.4.12. performing analysis and evaluation to improve our products / services.

4. Third Party Web Sites and Services

Belgian Education Council may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do not have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that Belgian Education Council requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

Third parties that may receive your information may include:

  • our payment services provider Stripe Inc;
  • universities and other institutions that are your current employers and formally recognise your professional certification; 
  • customer relationship management and third-party service integration provider Zapier Inc;
  • our email communication provider SendPulse Inc;
  • our  provider for PowerPoint extension and integration ClassPoint;
  • our file storage and management service providers;
  • our Website hosting provider GoDaddy;
  • our Learning management system provider LearnWorlds.

5. Changes of Business Ownership and Control

5.1. Belgian Education Council may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.

5.2. In the event that any Data submitted by Users will be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your Data deleted or withheld from the new owner or controller.

6. Data Protection Rights

You as a User of our Website have the following data protection rights:

6.1 You can edit your personal information on your profile page whenever you wish.  We maintain this option to ensure that your personal information remains correct and up-to-date or choose your preferences of receiving material from us or some of our partners

6.2.  You can object to processing of your personal information, ask us to restrict processing of your personal information entirely or partially by contacting us using the contact details provided under the “Contact details” heading below.

6.3.  You may unsubscribe from certain email communications by following the Unsubscribe link in the email communication itself. You may also update your personal email preferences by logging into the Website and visiting your Account page. You may also email us at in order to access, correct, or update your personal information on our systems. We will answer every email as promptly as possible. 

6.4.You may ask us to delete or remove your personal data via an email communication sent at 

6.5. You have the right to ask for a copy of your personal Data on payment of a small fee. 6.6. Similarly, if we have already collected and processed your personal information on the basis of your consent, then you can withdraw your consent at any time.  Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent. You can withdraw your consent at any time by using the contact details below. 

6.7. If you have any privacy-related questions or unresolved problems, you may contact us using the information provided below.

7. Your Right to Withhold Information

7.1. You may access certain areas of the Website without providing any Data at all. However, to use all Services and Systems available on the Website you may be required to submit Account information or other Data.

7.2. You may restrict your internet browser’s use of Cookies. You can learn more on how we use Cookies from our Cookie Policy.

8. Security

Data security is of great importance to Belgian Education Council and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online:

8.1. All the information entered to our Website is stored on the secure servers. When you register on our website, you will be asked to choose a password which enables you to access the Online Courses and Content. You are responsible for keeping this password confidential. We strongly recommend you not to share this password with anyone.

8.2. We (or third parties acting on our behalf) may also store or process data that we collect about you in countries outside the European Economic Area, which may have different standards of data protection than in the EU. We employ all possible technical and organisational security measures to prevent the loss or unauthorised access of your personal Data. Though we use our best efforts to ensure the security of your data, it is your responsibility to make an informed decision to start using our services and products or if your concerns about the data processing require you to stop using our Website.

9. Changes to this Policy

Belgian Education Council reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.

10. Contacting Us

If there are any questions regarding this Privacy Policy you may contact us at